We are experts in providing healthcare solutions to address the market needs while maximising value for our suppliers and customers.
Strategic and seamless commercial distribution
Commercial expertise, combined with a good understanding of market dynamics, has led to the development of a more precise go-to-market strategy, while placing customers at the centre of the company's development.
Our structured logistic facilities supported by well-equipped vehicles guarantee that the integrity of healthcare products is maintained up the point of delivery.
100% coverage in the public and private sector
Our strength lies in our ability to understand and address customer demands and respond efficiently to market needs.
Our sales team is supported by the latest technology and through this approach, we ensure that products are accurately delivered to end-users, helping to improve patient care and ensure cost-effective distribution.
Ensuring the integrity of healthcare products
We continuously invest in upgrading of our infrastructure which is regularly audited. Our ISO 9001:2015 certification demonstrates our unwavering commitment to quality, patient safety and regulatory compliance.
Our 5,000 sq. Ft. warehouse safeguards the highest quality products in accordance with WHO GDP standards. We ensure precise temperature control of some products through our cold room, real-time monitoring and strict security measures.
Handling the tendering process, from start to finish
We have developed an in-depth knowledge in handling the tender business and processes. Our tender team navigates complex tender processes, secures contracts and ensures that vital healthcare products reach those who need them most.
We assist our partners in complying with the tender requirements for a successful bidding and we follow up for on-time delivery of awarded items.
Ensuring access to healthcare products and solutions beyond borders
Our distribution footprint extends beyond Mauritian borders across the Indian Ocean region.
By strictly adhering to the rules of our profession in terms of product control and regulation, we have become a reliable and recognised supplier in the region. We serve government institutions, hospitals and the private sector in Madagascar, the Seychelles and the Comoros.
An experienced team
Our technical experts are the driving force behind pioneering solutions that improve patient care. The team is regularly trained by our suppliers to ensure an efficient and continuous after-sales service, from installation and configuration to maintenance, repairs and training for all our medical equipment.
Digitalisation at the centre of our development
Our fully integrated ERP system enables continuous improvement in operations, services and performance. Through analytics, our system gives us practical insights on market trends so we can anticipate changes and opportunities.
Our field team is equipped with the latest technology at their fingertips to order, report and access key information in the field.
Providing top-notch service and clear, compassionate communication
Service excellence is at the heart of our operations. Our dedicated team is committed to providing exceptional customer service, as well as effective and transparent communication at every stage with our stakeholders.
Our customer-centric approach means that we actively seek feedback from our stakeholder and provide them with tailored support and proper information. We believe that building and maintaining strong relationships is key to mutual success.
We also focus on branding and devote a great deal of effort to education and communication for the medical profession. We offer our clients product and brand awareness sessions.
Control stocks and move towards efficiency
Our supply chain management is the backbone of our healthcare solutions. We ensure that we accurately forecast the need for healthcare products and services to serve the market.
We ensure that we maintain optimal stock levels by proactively planning purchases and guaranteeing timely dispatch and delivery in the most cost-effective way possible. We are also committed to sustainability and continually adapt to changing needs.
